“We have used Better Outcomes for intake, settlement and English language training since 2005. It supports the management of demographics, services provided, language benchmarking and class attendance. As a management tool I use it to monitor areas of staff focus and for accountability around data entry. Better Outcomes helps in the sharing of case plans, service records and notes, especially when an employee is unavailable or when turn-over occurs. We provide better outcomes for our clients by ensuring better communication among staff, and faster and more complete access to information. The investment in a case management solution from Protegra is well worth it for us.”
"IT dollars are part of the new age of doing business. If you’re not on a system and if you’re still thumbing through files, you’re missing an opportunity.
Better Outcomes for us has been a life-saver and breath of fresh air."